Reply
Ground Crew
AgenDavid
Posts: 4
Registered: ‎10-11-2012

Poor functionality with Sharing Folders

I don't understand why YSI doesn't have better function controls with sharing folder info.  Let's say you have a folder to share that contains a lot of photos or drawings and you want to quickly look through them before downloading.  Well you open the folder and wait for the picons to load and select an image.  Here's where the lack of control / functions are absent:
You see a larger image but let's say you want to scroll forward (or back)...how do you do that?  There's no control feature other than a DOWNLOAD button.  This is great if you think you want to download but let's say you want to preview more images first.  Well..no quick or easy way to do this.  You basically close the window and have wind up going to the main menu and have to reload the Folder (Again).  This is very inefficient and inelegant.

Come on YSI,  I was hoping you'd be better at this than others.  I'm going to search for another site. (PS  I am a paying customer too!).

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: Poor functionality with Sharing Folders

Thanks for the input!  We are working on having preview thumbnails and a refresh of our webapp is coming.

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Occasional Contributor
NoThumbNails
Posts: 1
Registered: ‎07-04-2012

Re: Poor functionality with Sharing Folders

Hello Mark, Can you please publish your product roadmap with a timeline. Thumbnail view of files is pretty fundimental functionality.

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: Poor functionality with Sharing Folders

Our product roadmap is totally confidential and we can't publish it out there.  I am sure you can understand that our competition would be all over us having a public roadmap.  But there are some very amazing things being worked on that will start to see the light of the day soon!

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Ground Crew
CSMAlex
Posts: 1
Registered: ‎01-22-2013

Re: Poor functionality with Sharing Folders

[ Edited ]

I would like to put in my +1 vote for the image preview/ thumbnail capability. I've done extensive testing of all kinds of file storage services, from Dropbox to Box.com to OpenDrive, etc. and YSI is the winner in my book if it adds this feature.