01-05-2013 09:19 PM
I am having trouble in downloading a file that a supplier sent me. I have been trying all morning but it doesn't work at all. The page is dead and nothing happens when I click on the download button.
Now I read about all the failures of this website. Is there a way to solve this issue in a fast manner?
01-07-2013 02:11 PM
We're having the same problem in MAC Safari and Google Chrome. If you right-click on the green download button and say 'open in new tab' or 'open in new window', than that works, but - YouSendIt, do YOU have a real fix?
01-11-2013 05:52 PM
I've been having the same problem too. I subscribe to a webinar which sends the link to the class after the recording has been made. I used to be able to download the webinar with no problem, but something is definitely wrong now. For the past 2 months I almost have to beg the teacher to resend and resend. Not even the links on my account page here work.
yes, does YouSendIt ever respond to these queries??
01-14-2013 01:59 PM
Can you let me know what browser you all are using and any errors or specific notices coming up on the page when you click the green download button?
01-15-2013 10:02 AM
I click a link that has been sent to me to download a file. I get the login page. I login successfully, but do not see a way to find a download link. My Account says there is nothing waiting to download, but it has been only 2 days since the file was supposedly uploaded.
Not sure what i am doing wrong. I thought clicking the sender's link would bring me to the download page.
Any assistance appreciated. Been trying for 2 days.
01-15-2013 02:35 PM
It is happening in both Google Chrome and Apple Mac Safari.... and it's not just the green "download" button any more !
My Mac users can't even login to the YouSendIt site now, because NONE of the buttons are working!
01-15-2013 02:39 PM
NO error message: The buttons just don't do anything, nor does the browser indicate that the page is trying to load- it doesn't get that far. It's just a "dead" click.
By the way, the previous comment in this thread from JOMalley is somethign else, not the problem I'm reporting...
01-17-2013 03:06 PM
04-16-2013 02:38 AM
I urgently need to download a file right now and the green download button in the email is dead - right clicking does nothing -- the button to sign up for yousendit works fine. This is beyond annoying, this is a terrible service -- all it wants is for you to sign up (giving your credit card info) and then provides NO SERVICE. I need this to work now!