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Occasional Contributor
Karim1973
Posts: 3
Registered: ‎12-17-2012

I cant see upload buttom

HI

I have an account and i am able to send any new files because i can see the upload buttom, i only see chose from my folder

thx

 

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: I cant see upload buttom

Can you please see if this article fixes your issue:

 

http://support.yousendit.com/t5/Sending-and-Receiving-Knowledge/Unable-to-select-file-from-computer-...

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Occasional Contributor
Karim1973
Posts: 3
Registered: ‎12-17-2012

Re: I cant see upload buttom

HI Again,

the send it works on IE, but not on Firefox 16.0.2, i still don't see the upload buttom, though i have the Flash 11.4.402, so i don;t know what is the cause, untill your problem is solved i will use the IE when using Yousendit, although i don't like IE as it is slow,

thank you and best regards,

Karim

Occasional Contributor
Karim1973
Posts: 3
Registered: ‎12-17-2012

Re: I cant see upload buttom

HI

Sorry for the inconvienience but the Firefox now is 17.0.1, as it was updated. and i use Kaspersky Pure 1 as security,

best

Ticketing Agent
LynneNewberry
Posts: 4
Registered: ‎11-30-2012

Re: I cant see upload buttom

I also have same problem.  Have Adobe 11.4 but cannot use Mozilla. Cannot see Download button.  PLEASE FIX!!  Hurting my business!!

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: I cant see upload buttom

Hi LynneNewberry

 

Are you having trouble seeing the download button or the "upload from my desktop".  What browser and OS are you using?


Thanks
Mark

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.