Meet the UX team: Patrick Thompson, Nathan Winkel, and Morgan Keys! They all joined YouSendIt within the past few months and are excited to tell you about their experiences so far! Watch this quick clip to find out what is UX and why they love working at YouSendIt!
Read on to find out how these guys would describe UX, what's coming down the pipeline for YouSendIt, and some cool new features in the UX world!
How would you describe UX?
PT: I consider myself to be a facilitator between business operations and developers. We take requirements from product managers that we then transfer into visual designs. The developers can then take our designs and make them a reality.
NW: Yea, and to add on to that there is also upfront design research. Once you build a prototype you need to conduct a lot of user testing. The whole UX process goes from research, to business requiremrents, to ideation, to early protoyping, to interaction, to visual design, to beta user testing, to integration, and then finally launch.
What are some new things coming down the YouSendIt pipeline?
MK: I focus mainly on mobile apps, so I can say that we have an upgraded iPhone app in the works and we are also looking at refreshing many of our other mobile apps as well. Also, we are working on new apps for the Windows Phone 8 and Windows 8 so keep your eyes open for that in the future.
PT: Yea, we definitely have a lot of enhancements coming to our current product offering as well some stuff we have to keep on the down-low.
What is hot in the UX world?
PT: Responsive design is a concept that YouSendIt hopes to put into play in the near future. Right now there are a couple of CSS frameworks that are widely used on the market: Boot Strap by Twitter and Foundation by Zurb. After doing a lot of research on responsive design and these CSS frameworks, its easy to see that utilizing them will empower the UX team. We will be able to rapidly iterate and prototype; we can then get to market faster and ultimately build a better product.
What is your favorite user experience out there right now?
MK: My favorite experience right now would have to be when I'm usisng my new Samsung Galaxy Nexus with the latest android version. I am particulary liking the experience that I have when I am using Evernote. I feel that their design approach is modern and inventive. They took the popular paradigm of a sliding/hidden menu, but also had the insight to redesign the layout of that menu to give it hierarchy and character. In simpler terms, they put a new twist on a popular idea and thus made it their own. I also like their broad coverage of applications on every platform as well as the feeling that their number one goal is to come up with cool new tools for me to use.
