- last edited by
Kathleen_YSI
We all make mistakes more often than we’d like – calling the wrong number, neglecting to bring a jacket out on a cold night, drinking out of someone else’s cup – these things happen. When sending emails, there are a lot of mistakes you can potentially make, including sending someone the wrong files. I for one, am a compulsive back-upper… backer-upper? – whatever the term, I back up my files like crazy. If I’m working on a Photoshop or Illustrator file, it’s not unusual for me to have 6-8 variations of a single file backed up by the time I’m through with it. That wouldn’t be a problem if I always remembered which file was the final version. Seeing that I’ve sent the wrong version of files to clients more often than I’d like to admit, I’ve often wished there was a way to undo a send.
That’s one problem sending files via email – once they’re sent, you can’t unsend them. They’re there in the recipient’s inbox for them to do whatever they wish, and the situation is out of your control. What’s great about sending files via YouSendIt is you can delete them when you no longer want them to be available to others!
How to Delete or Expire Files
You have the option to delete a file you’ve sent, or have it expire at any point you no longer wish it to be available. Keep in mind that once you expire or delete a file, it will be deleted from our system, and will no longer be accessible to you or anyone else. If you’re sure you want to remove the file from your YouSendIt account, here are some instructions.
Deleting a File You’ve Sent
- To delete a file you’ve sent, first log into your YouSendIt account.
- Next, click the Overview tab at the top of the screen.
- Click the link that reads View all sent files.
- Click on the name of the file you wish to delete, and a Message Details window will pop up.
- Select Delete, and click OK to confirm that you wish to delete the file. Once this is done, the file will be deleted from our system, and will no longer be accessible.
Expiring a File You’ve Sent*
- To set a file you’ve sent to expire, log into your YouSendIt account.
- Next, click the Overview tab at the top of the screen.
- Click the link that reads View all sent files.
- Under the Expiring column, click the drop down menu next to the name of the file you wish to expire.
- A window will pop up with expiration options. Choose Expire now, and click Save.
- Once this is done, the file will no longer be accessible.
*[Note: The option to expire files is available to premium members only]
Well, that’s it for this Tech Tip Tuesday. If you have any questions or thoughts regarding deleting or expiring files, please feel free to post them in this thread. Thanks!
To view past Tech Tip Tuesday posts, click here.
Tags: #techtiptuesday
