01-22-2013 09:47 PM
The date and time that the tracking system shows is coming up wrong? Does anyone know why? I sent a file to a collegue today 23 Jan 2013 at 1:45 pm and they downloaded it immediately. The tracking showed that the file was downloaded yesterday at 9:40pm?
Any help would be appreciated
01-23-2013 12:31 AM
In my opinion, this could be a time zone matter. We are based in europe and the times are a few hours off, so in case we would need the correct time we would have to send a testfile to evaluate the time difference, note that, and use that on all times when needed.
Since i did not find any time zone settings in yousendit I suppose there is no fix for that right now.
02-25-2013 10:55 AM
You're right, Thomas - as of right now we don't have timezone settings. Currently the only time-zone displayed is Pacific Standard Time. We have raised this issue with our product development team. We hope to have an option to localize time zones for our users in a future release, however, currently there isn't any timeframe as to when this will be available.