I CAN'T SEND ANY FILES THROUGH yousendit ANYMORE

[FALCON99USA]

I CAN'T SEND ANY FILES THROUGH yousendit ANYMORE. I TRIED ALL KIND OF SOLUTIONS WITHOUT POSITIVE RESULTS. WHAT'S GOING ON?

[Mark_YSI]

What exactly is happening?

[FALCON99USA]

I have Yahoo email account, and when I was sending g large files (up to 100MB) to my family members ( total of 4), I was able to sent a few files and then the downloading of photos stopped, and I was not able to sent more files.

Of course during the holidays people are sending large files from vacation, like me, and the photos were from the wedding in Scottsdale, Arizona; and also from trips to Grand Canyon and Sedona.

Today I was able to send more files, but again in the middle of uploading the photos it stopped at 60% and I am not able to upload more photos and send them, although I tried to send it only to one person at time.

Is there a limit of amount files that can be sent daily or monthly?

Or you are trying to prevent spam, when people are sending large files to multiple email accounts?

Thank you for your reply and excellent service provided.

Happy New Year 2013!

Sean

[FALCON99USA]

I also have a question:

looks like the files I sent to family members are also sent to my yahoo email account - the same I sent the files from. Can you check it, and maybe correct it?

Thanks again!

[Mark_YSI]

Yes with your account type (the Free Lite account) you do have a limit of sending 1 file at a time and up to 50MB.  Also if it starts to send and then stops at 60% then it sounds like a connection issue. Check out this for help with connection issues:

http://support.yousendit.com/t5/intl-Knowledge-Base/Errors-1001-1004/ta-p/28532

Thanks

Mark

[FALCON99USA]

Here is my test results. Is there any problem with this?

Thanks you again for your prompt reply.

Sean

[paniolo90290]

I can't send any files either. I select and open file--Step 1--and hit "Continue" and nothing happens.

Pls advise. Thanks.

[MTB48]

Im having the same problem for 2 days now. Ive tried sending files to 1 person several times. It starts to upload and then stops and says an email has been sent to the recipient with a link to files--they never uploaded. I have yousendit pro version-can somebody please fix this??

[fccornelis0519]

same here, after hitting continue and says "processing" and nothing ever happens any more.
I'm going to use Google Drive or dropbox from now on.