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Occasional Contributor
ayeletb
Posts: 4
Registered: ‎01-08-2013
Accepted Solution

How do I track download by link

I can see downloads by person sent but how can I see the downloads by a link

 

Thanks

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: How do I track download by link

Are you trying to track individidual file download that are all from the same send?

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Occasional Contributor
ayeletb
Posts: 4
Registered: ‎01-08-2013

Re: How do I track download by link

I want to see how many dowloads there were simply from the link - how many people downloaded on the link

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: How do I track download by link

Ok, thanks.  You can see that in your overview on the website.  Just go to a file in the list and you will see the downloads under the status column. 

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Occasional Contributor
ayeletb
Posts: 4
Registered: ‎01-08-2013

Re: How do I track download by link

I am getting really frustrated. If I go to Overview I see files sent and I can see download by email send BUT I don't know how to see how many people accessed the link to my document that was not sent in an email. Thanks

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: How do I track download by link

Sorry I still don't understand what data you are looking for? You would like to know how many times the page was viewed but not downloaded?

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.


Occasional Contributor
ayeletb
Posts: 4
Registered: ‎01-08-2013

Re: How do I track download by link

Ok so I posted a link to my blog post - like here http://ayeletbaron.com/2013/01/getting-unstuck-living-every-second-in-our-247-life/

 

and it takes people to the yousendit link: https://www.yousendit.com/dl?phi_action=app/orchestrateDownload&rurl=http%253A%252F%252Fwww.yousendi...

 

How do I see how many people downloaded the file? Where do I see those stats?

 

Thanks

Occasional Contributor
Julie18
Posts: 3
Registered: ‎02-04-2013

Re: How do I track download by link

This is my question also. Did you get an answer?

Occasional Contributor
Julie18
Posts: 3
Registered: ‎02-04-2013

Re: How do I track download by link

Did you find out what you were looking for? I am also trying to find the answer to this question.

Community Manager
Mark_YSI
Posts: 1,612
Registered: ‎12-07-2011

Re: How do I track download by link

We don't provide stats on how many people viewed the download page but if you click on the Overview page when you are logged into your www.yousendit.com account this will show you the number of downloads for the file and if the user has a yousendit.com account what their email is.

-----------------------------------
Mark Stagi
Manager of Customer Care at YouSendIt. Here to make sure we take care of you and provide fanatical customer support.

Follow me on Twitter @yousendit_mark

We love our customers and want to provide you with the best support! If this answer was awesome please share your experience on Twitter by clicking the link below.